Privacy Policy
Last updated: 28/08/2024
At GrowthProperty ("we," "us," or "our"), we are committed to protecting your privacy and handling your personal information transparently and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, www.growthproperty.com.au ("Site"), and our services ("Services").
1. Information We Collect
We collect several types of information from and about users of our Site and Services, including:
- Personal Information: This may include your name, email address, phone number, and other identifiers you choose to provide.
- Financial Information: Details about your property investments, loan information, expenses, and other financial data you input into our Services.
- Property Information: Address and characteristics of properties you input into our Services.
- Usage Information: Details of your visits to our Site and use of our Services, including traffic data, location data, logs, and other communication data.
- Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, and browser type.
2. How We Collect Information
We collect information:
- Directly from you when you provide it to us, such as when you register for an account or use our Services.
- Automatically as you navigate through the Site or use our Services, including through cookies and similar technologies.
- From third parties, such as our business partners or identity verification services.
3. How We Use Your Information
We use the information we collect:
- To provide, maintain, and improve our Services.
- To process your account registration and authenticate your identity.
- To generate property investment analyses and forecasts based on the information you provide.
- To communicate with you, including sending you updates about our Services and responding to your inquiries.
- To personalise your experience and deliver content and product offerings relevant to your interests.
- To comply with our legal and regulatory obligations.
- To detect, prevent, and address technical issues or fraudulent activities.
4. Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our Terms of Service and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GrowthProperty, our customers, or others.
5. Data Security
We have implemented appropriate technical and organisational measures to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. We use industry-standard security practices and technologies to protect your data.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. The transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.
6. Your Rights and Choices
Under Australian privacy laws, you have the right to:
- Access and correct your personal information.
- Request the deletion of your personal information, subject to any legal obligations we may have to retain it.
- Object to or restrict our processing of your personal information.
- Withdraw your consent at any time, where we rely on consent to process your personal information.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights.
To exercise these rights, please contact us.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Services.
8. Third-Party Links and Services
Our Site and Services may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these third-party sites or services. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
[Insert your contact details here]
Or via our contact page.